Privacy Policy
Last Updated: July 2026
1. Overview
LocalLink ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our platform.
2. Information We Collect
- Account Information: Name, email address, phone number, and profile details.
- Business Information (Providers): Business name, description, address, services, and images.
- Booking Information: Service preferences, appointment dates, and notes.
- Usage Data: Pages visited, search queries, and interactions.
- Payment Information: We do not store credit card details. For manual payments, we only store proof of payment.
3. How We Use Your Information
- To provide, maintain, and improve our services.
- To facilitate bookings and communication between clients and providers.
- To send service-related notifications (bookings, approvals, etc.).
- To verify provider identities and maintain platform trust.
- To analyze platform usage and improve user experience.
4. Data Sharing
We do not sell your personal data. We may share information with:
- Providers: When you book a service, your name and contact details are shared with the provider.
- Service Providers: Third-party services (Cloudinary, Railway, etc.) that help us operate the platform – they process data under strict confidentiality.
- Legal Authorities: If required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
6. Your Rights
- You may access, correct, or delete your personal data by logging into your account.
- You may request a copy of your data by contacting us.
- You may withdraw consent for marketing communications at any time.
7. Cookies
We use cookies to enhance user experience, remember preferences, and analyze site traffic. You can disable cookies in your browser settings.
8. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of those sites.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect data from minors.
10. Changes to Policy
We may update this policy periodically. Changes will be posted on this page with a revised date.
11. Contact
If you have questions about this privacy policy, contact us at localink.na@gmail.com.