Terms & Conditions

1. Introduction

Welcome to LocalLink ("we", "our", "us"). By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Definitions

• "Platform" – The LocalLink website and mobile-responsive web application.
• "Provider" – A business or individual offering services listed on the platform.
• "Client" – A user seeking to book or request services from providers.
• "Booking" – A confirmed appointment or service request made via the platform.

3. User Accounts

To access certain features, you must register an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4. Provider Listings & Verification

Providers are required to submit accurate business information. LocalLink verifies providers but does not guarantee the quality, safety, or legality of services. Clients should exercise their own judgment.

5. Bookings & Payments

Bookings are requests for services. Providers may accept or decline bookings at their discretion. Payment for subscriptions or services is handled via manual payment verification or future integrated gateways.

6. Cancellations & Refunds

Cancellation policies are set by individual providers. Clients should review the provider's cancellation terms before booking. Refunds are subject to provider discretion.

7. User Conduct

You agree not to misuse the platform, including but not limited to: posting false information, harassing other users, or attempting to circumvent security measures.

8. Intellectual Property

All content on the platform, including text, graphics, logos, and software, is the property of LocalLink or its licensors and is protected by copyright and trademark laws.

9. Limitation of Liability

LocalLink is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform or services.

10. Governing Law

These terms are governed by the laws of the Republic of Namibia. Any disputes shall be resolved in the courts of Windhoek.

11. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated revision date.

12. Contact

If you have any questions about these terms, please contact us at localink.na@gmail.com.